Privacy Policy | AAURIKAA

Depending on how you use our website, we may collect information such as:

• Name and contact details

• Email address and phone number

• Account information

• Billing and delivery information

• Order and transaction details

• Information you provide when contacting customer support

• Information and photographs/videos submitted as part of a return request

• Technical information relating to your use of our website

We collect information that is reasonably necessary to provide our services and process your orders.

Your information may be used to:

• Create and manage your customer account

• Process and fulfil your orders

• Verify and process payments

• Arrange shipping and delivery

• Provide order and shipment-related updates

• Process cancellation and return requests

• Provide customer support

• Maintain website security and prevent misuse

• Improve our website and services

• Comply with applicable legal and regulatory requirements

Online payments are currently processed through PhonePe.

Payment-related information may be shared with the relevant payment service provider as necessary to process and verify your transaction.

AAURIKAA does not require you to provide sensitive payment credentials such as your card PIN or banking password directly through our website.

To fulfil your order, we may share relevant information with service providers involved in payment processing, shipping, delivery, technology and customer support.

Such information is shared only to the extent reasonably necessary for providing the relevant service or fulfilling the applicable purpose.

When you contact us or submit a return request, information provided by you may be used to assess and respond to your request.

If photographs or videos are submitted as return evidence, they may be retained as part of the relevant customer-service or order record.

We take reasonable measures to protect information handled through our website against unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, provide customer support, and comply with applicable legal or regulatory requirements.

You may contact AAURIKAA regarding personal information associated with your account or orders, including questions about how your information is handled.

We may update this Privacy Policy from time to time to reflect changes in our services, practices or applicable requirements.

Any updated version will be published on this page.